FAQ

Hotel Visit

Are pets welcome anywhere in the hotel? Are pets welcome anywhere in the hotel?

No Unfortunately not. We have a selection of rooms that welcome your pet. In the restaurant, a certain neighborhood is also assigned to you and your pet. Unfortunately, it is not allowed to bring your pet into the Spa/ Wellness.

 

Is it allowed to look around the hotel without a reservation? Is it allowed to look around the hotel without a reservation?

You can certainly look around the hotel, perhaps one of our colleagues at the reception can give you more information about the history of the building and the large Kur hall.

Is it allowed to take pictures? Is it allowed to take pictures?

Some photos with your mobile are allowed, if you really want to have a photo shoot? Then we kindly ask you to send an email to info@amrathkurhaus.com with the desired time and date to make an appointment.

Are the prices on the website per person or per room? Are the prices on the website per person or per room?

Our prices are always per room, plus €5.35 tourist tax per person per night.

What are the check in and check out times? What are the check in and check out times?

Check-in is from 3:00 PM and our check-out time is 11:00 AM.

Is it allowed to pay with pin/cash in the hotel? Is it allowed to pay with pin/cash in the hotel?

We request that you pay with a payment card.

What is the reason you have to pass on your credit card? What is the reason you have to pass on your credit card?

To guarantee your reservation before arrival. At 12:00 before the day of your arrival, the amount of your stay will be authorized on your credit card as a guarantee. You can of course pass on another payment card when you check in, in which case the authorization will be released.

Can you book a taxi? Can you book a taxi?

Our reception staff is at your disposal for all your requests. The same goes for booking a taxi.

Where can I find the Sights of the area? Where can I find the Sights of the area?
Can I check in earlier than 3:00 PM? Can I check in earlier than 3:00 PM?

We do our best to get the rooms ready for your visit as soon as possible. If the room is not ready yet, we will be happy to store your luggage.

Breakfast, lunch and dinner

Where can the breakfast/restaurant be found? Where can the breakfast/restaurant be found?

On floor R., depending on how busy it is, breakfast is served in the Waves restaurant or in the Kurzaal. 

Do I have to make a reservation for the breakfast/restaurant? Do I have to make a reservation for the breakfast/restaurant?

We will agree a time for breakfast at check-in.

We do not have breakfast including the reservation, can we still use it? We do not have breakfast including the reservation, can we still use it?

Price for breakfast is € 27.50 for adults.
For children between 3 and 12 years€13.75 euros.

What are the opening hours of the restaurant? What are the opening hours of the restaurant?

Hotel bar: 11:00 AM to 11:00 PM.

Kitchen: 12:00 PM to 9:30 PM.

Can I also make a reservation for restaurant 't Zusje in the Kurhaus through you? Can I also make a reservation for restaurant 't Zusje in the Kurhaus through you?

You can book via the website of ' t Zusje:  https://zusje.nl/onze-zusjes/t-zusje-kurhaus/

 

 

Parking

What parking options are there? What parking options are there?

Based on availability upon arrival, you can use our Valet Parking Service for a supplement of €41 per car until check out.

If there is no availability in our parking lot, we will refer you to one of the nearby parking facilities.

 

-              Kurhaus parking garage, Gevers Deynootweg 189

-              Parking garage Nieuwe Parklaan, Parklaan 248

-              Parking garage Scheveningen Strand, Zwolsestraat 426

Is the Het Kurhaus parking garage yours? Is the Het Kurhaus parking garage yours?

The parking garage 'Kurhaus' is separate from the hotel and must be paid at the location itself via a payment machine.

Wellness

Do I have to make a reservation for the wellness? Do I have to make a reservation for the wellness?

You do not need to book for the wellness.

What are the opening hours of the wellness? What are the opening hours of the wellness?

The wellness is open from 08:00 to 20:00.

For more information you can always check our website of the wellness https://www.amrathkurhaus.com/spa-en-beauty

Do you sell swimwear? Do you sell swimwear?

We do not sell swimwear. In the palace promenade at 100 meters walking distance there are shops where you can buy swimwear.

Do I need to make a reservation for the pool? Do I need to make a reservation for the pool?

No, you do not need a reservation for the pool.

Is the spa accessible for free? Is the spa accessible for free?

Mocht u een kamer bij ons hebben geboekt dan kunt u tijdens uw gehele verblijf gebruik maken van onze wellness. De openingstijden zijn van 08:00 uur tot 20:00 uur.

Are towels and bathrobes available in the wellness? Are towels and bathrobes available in the wellness?

Towels and a bathrobe are provided in your room. You can change in your room or in the wellness area. For your valuables you can use the lockers in the spa.

where can the wellness be found? where can the wellness be found?

The wellness can be found on floor R.